Frequently Asked Questions
Do you have a price list available?
No, we do not have a price list we can send you. We are working on uploading our larger pieces of inventory on our website; located under Collections. If you are looking at a particular piece, just shoot us a email and we can get you a price. If you do not see something you are looking for either under Collections or our Gallery, don't be afraid to ask, we probably have it but have never had an opportunity to get pictures of it.
What are your hours?
We are not at our storehouse everyday. We are open BY APPOINTMENT only. We do most of our office work from our homes. If you would like to come by and check out all our "vintiques"; just shoot us an email or call/text to set up an appointment.
Do I have to leave a deposit?
Yes, a non-refundable deposit and a signed rental agreement must be in house to hold your event date and items.
Do you deliver?
How far and how much? Well, this is a loaded question, so here it goes. Yes, our minimum delivery fee is $350.00 per event. This includes; delivery, set-up, breakdown & pick-up. This DOES NOT include decorating. We also have a minimum rental for delivery; and that is $500.00
May I pick-up my rental item?
Yes, most of our items can be picked up with the appropriate vehicle. Rules do apply and can be found in our rental agreement. Please remember our items are antique or vintage and are very fragile, appropirate care if a MUST.
How long is the rental period?
Most rentals are 1 day or per event. We understand that most events have set-up times and clean-up times, so with that we allow for day before pick-up and day after return. Exceptions can be made if worked out before hand.
What if it is raining or if it starts to rain? Do you refund?
No, unfortunately mother nature does us no favors in Texas. We can reschedule, if possible, only if it is before you have taken possession of the item/items. We do ask and strongly recommend having someone in charge of rain/weather issues with our rental items; meaning they will bring them indoors if needed. All details are outlined in our rental agreement.
What happens if something breaks or gets damaged?
It happens! BUT, please call/text us immediately! Do not try to clean or repair anything, we have professionals to do that! We have a repair/replace cost that will be assessed and paid at pick-up. So please have someone available to discuss the matter during pick-up.
What type of services beside rentals do you provide?
We can do event styling, event coordinating, event decorating, just about anything you need to make your event complete.